RETURNS & EXCHANGES

Most of our items are completely handmade, customized, and personalized made specially for you. Due to this, not all times are 100% refundable.

Returns & Exchanges

Due to the nature of Custom and Personalized pieces, there are NO refunds, returns or exchanges. However, If there is an error by our side please contact me within 3 days of delivery and we will happily find a solution for you

Items that are not personalized, we gladly accept returns/exchanges just contact us within 3 days of delivery.

Customers are responsible for all shipping costs in the event of an exchange or refund.

All items that are being returned must be returned with their original packaging + tracking number.

Adjustments

We understand the struggle of not ordering the correct size or mistakenly messing up on the personalization request. Which is why we offer resizing fees, adjustment fees, and discounted remakes. Please contact us via email for more information about your specific case.

Damages or lost mail

We know certain situations happen and it's unpreventable. If you receive a damage piece for any reason at all please contact us and we will find a solution and make it right asap. For lost mail, we are not responsible for lost mail, we have no control once we drop off packages to the USPS. Please check tracking number for tracking and history information. Nevertheless, please contact us as well and we will find a solution.

Cancelation Policy

Cancelations are acceptable within: 24 hours of purchase

Please email me as soon as possible for your request to be honored.

Here at BRACEBELOVEDMEN, we just want all our customers to be satisfied with their purchases, so If there are any problems or concerns you may have, please feel free to contact me through email within 3 business days after receiving the item, so we can discuss a solution.